Complete the form and you will receive your code by email.

FREQUENTLY ASKED QUESTIONS

GENERAL

The zoo opens at 10:00 and the water park at 11:00h. Closing times depend on the time of year. Check schedules on our website.

Terra Natura Murcia is open every day of the year except 25 December and 1 January.

Yes, food and drink are permitted in the park. No glass containers.

Access to the park with shopping carts or any type of industrial food container is not allowed.

Access to our facilities with portable coolers, cooler bags or cooler backpacks with measurements greater than: 30 cm x 20 cm x 20 cm or with a capacity greater than 10 litres is not allowed.

We are in Espinardo, behind the University Campus and The Myrtea shopping centre. Find our location and directions on our website

Yes, accommodations are available nearby on Avenida Juan Carlos I.

The night safari consists of an evening visit to the park in the company of a guide. It lasts around 90 minutes and a reservation is required. Get more information on our website.

 

Only if they are 15 years old or older. They cannot have a younger child in their care.

It is not allowed to go back in once you left the park.

Yes, the park is handicap accessible. Please note that the park is located on a hillside and there can be uneven places along the paths.

No, it is completely forbidden.

TICKETS AND DISCOUNTS

Yes. We will apply a 4€ discount on ticket prices when you show your Disability ID.

 

Yes. We will apply a 4€ discount on ticket prices when you show your Large Family ID.

 

Yes, look up the information on our website or calling 968 36 82 00.

 

All information regarding the Annual Pass is available at the ticket office or on our website.

It depends on the promotions we have available at the moment. Please, check our website or call 968 36 82 00.

 

From the age of 3.

From the age of 60.

 

Yes, tickets are only valid for the day of purchase.

 

No, it can only be changed to another day.

 

If you buy the tickets on our website it is not necessary to print the tickets. If you bought them on other websites, then yes, you need to print the tickets.

 

SCHOOLS

To book a school visit please send an email to info.murcia@terranatura.com, or call us at 968 36 82 00 to manage the booking.

Yes, by contacting us in advance.

You must contact us first thing in the morning if you decide to postpone your visit on the day because of inclement weather.

 

That depends on what you book when you telephone or email us.

WATER PARK

No, children under 15 years old must always be accompanied by an adult.

 

Yes, but you must eat or drink only on the enabled areas. Glass containers are forbidden.

Access to the park with shopping carts or any type of industrial food container is not allowed.

Access to our facilities with portable coolers, cooler bags or cooler backpacks with measurements greater than: 30 cm x 20 cm x 20 cm or with a capacity greater than 10 litres is not allowed.

 

 

Yes, but only to go visit the rest of the park and then come back.

If you exit Terra Natura you won´t be allowed to come back in unless you pay again.

SERVICES

3€. Pay at the ticket office.

 

You will receive a map of the park, show times, and information about extra activities.

 

Contact us calling 968 36 82 00 for information and booking.

 

C/Regidor Cayetano Gago s/n 30100 Espinardo Murcia España

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Tlf: +34 968368200 · Fax: +34 968368201

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info.murcia@terranatura.com

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